The Team

The Change Lab will be lead by four core facilitators:

Jake Jennings

Jake is the Director of System Transformation and Design Lead for the Provincial Primary Health Care Program with Alberta Health Services.

Generally a curious guy, Jake is currently exploring the question of how to create healthy and effective organizations. In the past he has worked as a primary care paramedic, managed inter-professional community based mental health and primary healthcare programs, and is a founding board member of the Veterans Transition Network, a national non-profit organization.

He is a graduate of Royal Roads University’s Master of Business Administration program with a specialization in leadership and Prescott College’s Master of Arts program in Counselling Psychology. He is currently enrolled in the Doctor of Business Administration program at the Haskayne School of Business at the University of Calgary studying the diffusion of innovation in healthcare.

Don McLeod

Don has over 30 years experience providing leadership in not for profit, public and faith based organizations. For the past 20 years he has served as a senior consultant and facilitator supporting public and not for profit organizations in the area of organization development, public consultation and strategic planning.

Don was Vice President, Organization Effectiveness for Bethany Care Society and brings a systems perspective from his involvement in a number of governance roles within the Alberta health system.

He has significant experience in leading public consultation processes for both the social sector and for environmental impact assessments. He has also been involved in a number of multi-stakeholder community initiatives. Don currently supports IMAGINE Citizens Collaborating for Health as Senior Advisor and Engagement Lead. IMAGINE is a Collaboration for Change partner and was actively involved in CCI’s first pilot with East Calgary Family Care Clinic where Don facilitated the patient involvement process.

Terri Potter

Terri is a highly motivated, creative and versatile individual with over twenty years of experience in project management and program delivery in the service of people and communities. Her current role is Executive Director for the Alberta College of Family Physicians (ACFP) – an organization that serves a membership of over 5,000 family physician members, utilizes and leverages her ability to build effective, productive working relationships with members and staff.

Terri’s excellent management, negotiation, facilitation and communication skills are also woven through all the projects she manages. Her current area of interest is centered on “systems”.

Pieter de Vos

Pieter de Vos is a facilitator, documentary photographer, and engaged academic. In his role as a community development practitioner, he has facilitated over 390 projects with public sector organizations and nonprofits of varying sizes and complexities in Canada and abroad. His assignments have ranged from leading strategic planning and change management sessions with executive teams in the provincial government; to supporting the Mayor’s Task Force to Eliminate Poverty in Edmonton; to working with community-based organizations to address refugee health care. He was part of the 2016 cohort of the Banff Centre’s ‘Getting to Maybe’ Social Innovation residency program. He has recently ventured into the world of human-centred design and developmental evaluation, which resonates with his commitment to both systems change and honouring the stories people live by.

Pieter has a PhD in Anthropology from the University of Alberta as well as a MSc in Public Health. His research focuses on using narrative and visual methods to explore community understandings of home and belonging in an informal settlement in South Africa. Over the past several years, Pieter has enriched his practice by using documentary photography, digital storytelling, and arts-based methods to enhance dialogue and collaboration. He has facilitated workshops using these methods in Kenya, Sweden, Tanzania, Pakistan, Haiti, and the USA. These community-based projects have animated the dialogue on poverty and homelessness, urban transformation, HIV/AIDS, childhood injury, and gender relations. In June 2019, Daylight Books published a monograph of his long-term documentary work on social inclusion and spatial justice in South Africa.